Why Air India has shuts some its booking offices


To cut costs, Air India is pruning the number of its foreign and local offices and has already shut down 23 booking offices in different parts of the country, the government said today.

The decision to close booking offices has been taken with a view to control costs and reduce expenditure, Minister of State for Civil Aviation Mahesh Sharma told the Lok Sabha in a written reply, reports Economic Times.

Within the country, the national carrier has closed down 23 booking offices, including those in Darjeeling, Surat, Allahabad, Agra, Kanpur, Leh, Mysore, Udaipur, Trichur, Amristar and Dehradun

Booking offices have been closed as most of the sales are done by agents and the number of walk-in passenger at these places are “negligible”. Besides, passengers can make bookings through Air India’s website, Sharma said.


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