Transport

Video: Air India staff gets rude again

DELHI

For a service industry company, Air India staff surely does not know how to treat its customers right if one goes by this youtube video. These unfortunate customers arrived five minutes late to the check-in counter and were denied entry.

The staff was insensitive and rude and kept citing rules. The passengers in the videos also alleged that they were informed to arrive only 45 minutes early by travel company Goibibo.com.

Take a look.

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