Travelport, a distribution services and e-commerce provider for the global travel industry has launched Travelport Smartpoint application (app) in India. This is an enhanced version of its travel agency point-of-sale application to be distributed in India by InterGlobe Technology Quotient, the regional Travelport partner.
Travelport Smartpoint, owning to its user-friendly features, will be saving time by reducing the overall key strokes by 15 per cent and significantly reducing costs, stated a release. The application offers a blend of graphical and cryptic user interaction alongside a range of time-saving features: improving the agent user experience, reducing training costs, and speeding up the reservation process. This technology is expected to save training time since it can be used by agents who are familiar with any GDS. Most significantly, it enhances profitability and customer service for travel agents in India by providing a platform to leverage merchandising opportunities through the Travelport Merchandising Platform (TMP). TMP includes a range of sophisticated travel sales and marketing retailing capabilities that allow airlines to promote products and services to the right buyers, at the right time, in the right place.
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