Roadways

Time for Goa’s taxi drivers to buck up

The tourism department in a smart move has introduced trained lady taxi drivers, meters at approved rates, modern communication and business practices. The taxi unions must see the writing on the wall. Consumers do not owe them a living.

For too long they have been able to strong-arm the government and tourism business, holding the consumer to ransom. In today’s world the ‘consumer is king’ and service is the name of the game, reports Times of India.

Male taxi drivers to survive need to compete with competitive rates and improved services and try to salvage their bad reputation if they care for Goa’s positive development image. On the other hand, the lady taxi service will have to build a reputation of being an honest, clean and reliable service worthy of correcting the reputation and image of Goa’s taxi services

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