Air India Express, the low cost airline brand of Air India, left passengers stranded on Wednesday, when they delayed a flight by 12 hours. The flight IX-266 travelling from Mumbai to Chennai and then to Kuala Lumpur was supposed to leave at 1.00 pm from the Mumbai airport.
A passenger who dna spoke with, received an email at 11.55am this morning that said, “Due to technical problem we regret your flight IX266 BOM/MAA of 13 Aug 2014 is now delayed…” The flight was rescheduled for 1.30 am, which meant the passengers would reach Chennai at 3.30 am the next morning. By the time the email had reached their inbox, passengers were already at the airport since the rule is to report at least an hour before any departure.
Full report here DNA