Air India crew faced 387 cases of passenger abuse in 5 years


Tempertantrums, drunken rants, physical and verbal abuse by passengers are occupational hazards for flight attendants, especially women, of all airlines. Air India alone recorded 387 instances of passengers behaving indecently with cabin crew in the past five years, according to data provided by the national carrier in response to an RTI query. The airline registered 36 complaints till May this year.

The nature of harassment varies, with some passengers taking photographs of flight attendants with or without their knowledge. In August 2013, a passenger went around clicking pictures of a flight attendant and refused to listen to her pleas to stop, when asked.

Full report here Times of India



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