DELHI: Travel portal Yatra.com has launched a new customer friendly feature – ‘Yatra Service Assurance’ to ensure great holiday experience for its customers by offering high-end products and great services.
With flexible payment options, the feature also provides 100% refund, cancellation fee waiver, and flexible check in and check out, free in-flight meals, seat of choice; all at no extra cost. The customers will be assisted by a dedicated 24*7 concierge team.
Commenting on the launch, Sharat Dhall, COO (B2C), Yatra.com says, “Over the past few years we have observed a surge in travellers booking holiday packages and we are confident that the introduction of ‘Yatra Service Assurance’ will benefit the customers and transform the way holiday bookings are made.
Yatra, based in Gurugram, provides real-time bookings for more than 62,000 hotels in India and over 500,000+ hotels around the world.
Launched in August 2006, Yatra’s parent company, Yatra Online Inc. is a NASDAQ listed entity.
Musafir Namah Bureau