Offline bookings enabled for Stayzilla’s mobile app via SMS and IVR
BENGALURU: Homestays aggregator Stayzilla will now offer offline connectivity to its mobile application users. This will ensure that hosts and guests are connected 24/7 in locations with poor connectivity. Stayzilla has more than 55,000 stay options across 4500 towns in the country.
Stayzilla’s offline feature will connect home owner and guests by sending notifications via SMS when the host is in offline mode. The home owner needs to have a phone with cellular connectivity (even without 2G/ 3G) to receive the booking confirmation.
It will also ensures connectivity with the host through automated IVR to confirm bookings. The cognitive feature of the app predicts whether the host’s phone has internet connectivity or not. It intuitively determines whether to reach out via SMS or app notifications accordingly.
The firm said that the app will overcome data connectivity challenges in India’s remote corners. These often have the most beautiful homestays in India but have with no internet connectivity. When a guest books a stay in such remote areas, he often gets no response. The deal is lost due to poor connectivity from the home owner’s end.
Pankaj Gupta, Chief Product and Technology Officer, Stayzilla said, “This app release ensures that bookings can be realized irrespective of the underlying data connectivity. We continue to work on exciting technical and product solutions to serve our mission of connecting travelers with hosts on Stayzilla.”
Musafir Namah Bureau