The concept of using smart cards, Chillar smart pay, for paying ticket fares in private buses in the city seems to have few takers though small change is still hard to come by. Though the Private Bus Operators Association (PBOA) had initially planned to introduce these cards in 75 buses operating from Kakkanad, it has so far started it in only 12 buses.
“It will take time as both commuters and the crew of the buses have to get accustomed to the new system. The crew is hesitant because they fear that they may lose money if the transaction fails to get credited into the bus owner’s account,” said PBOA president M B Satyan.
He said that employees were being trained. As more crew members get familiar with the system,the sales of the card is expected to pick up. If the cards become popular, it will be launched in buses to Tripunithura and Aluva. “It would take time to make the project a success,” added Satyan.
The smart pay cards are available in denominations ranging from Rs 20 to Rs 1,000. It was introduced as part of PBOA’s efforts to address the shortage of change. It was pointed that the move would help to avoid unpleasant arguments between passengers and bus crew.
Read the full report here, Times of India