New Indian visa rules confuse tourists

A surge in customer complaints and queries is being reported as as a result of confusion regarding the dates of the proposed visa on arrival relaxation rules announced in October.

This comes at a time when visa fee to visit India have been increased. For instance, customers who booked cheap deals to Goa earlier this year face an additional visa cost of £340 per family of four in order to travel due to the fee rising from £152. Tourists to India would rather wait for the relaxed visa norms to be implemented rather than pay the increased fees.

Founder Al Francis said: “Goa holidays have always been one of our top sellers for winter sun, offering guaranteed sunshine and great value with holiday prices. “However, many families who booked earlier this year haven’t factored in the additional visa cost and are feeling understandably disgruntled.

“The recent flurry of media reports that India is looking to relax visa regulations is creating even greater confusion and our customer service centre is being inundated with holidaymakers trying to establish whether the entry visa cost will be brought in line with other European countries that are currently offered the lower price of £42.20.

Read the full report here,  Travel Weekly


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