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Marriott hotel app now available on Apple watch


With more than a billion people expected to travel in 2015* and nearly two billion smart devices currently in use, Marriott International is on a mission to connect with travelers throughout their journey said the company in a release.

marriot watchStarting this April 24, members of the Marriott Rewards program who have purchased the Apple Watch will be able to access Marriott’s mobile app for check-in and checkout, automatic receipt of room ready alerts, booking and review of reservations and detailed directions to the hotel. Guests can easily enroll in Marriott Rewards at no charge.

“Putting our mobile services on the hottest new wearable is an important step in Marriott’s aggressive efforts to create a complete mobile-powered travel experience that puts the guest in total control,” said George Corbin, Senior Vice President, Marriott Digital. “Our mobile platforms are designed to connect and engage at every touch-point, making us a valuable travel resource anytime and anywhere. Service is at the heart of everything we do, and mobile is essential to bringing our guest experience to life.”

Marriott was the first hotel to offer mobile check-in and checkout across its full portfolio and recently celebrated its one-millionth check-in. The company also started accepting Apple Pay (this summer) at select luxury, lifestyle and signature brands, including The Ritz-Carlton, EDITION, Renaissance Hotels and Marriott Hotels.

It is also testing new mobile services that will enable guests to review their room folio in real time and make service requests before and during their stay. In addition, it is piloting keyless entry at the Baltimore Marriott Waterfront Hotel and later this year, the company will start testing a new “Connect My Device” in-room entertainment platform.

Musafir Namah Bureau


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