DELHI: Plagued with complaints, Railways plan to provide fresh food cooked at base kitchens in trains after every two hours to the passengers.
Railways, which provides about 11 lakh meals to passengers every day, has separated cooking and distribution of food under the recently launched new catering policy, reports PTI.
“We have decided to provide good quality food to our passengers and for that we have decided to have base kitchens at several places so that fresh food can be picked up at every two-hours of travel,” Railway Minister Suresh Prabhu said at the round table conference on catering here.
Participated by representatives from the food and beverage industry, self-help groups, senior IRCTC and railway officials, the round table conference aims to formulate a roadmap under the new catering policy to provide best catering service at rail premises.
Admitting complaints against food served in trains, Prabhu said, “Whenever complaints come we always take prompt action. We had detailed discussion before formulating the policy and today we are having discussion for its smooth implementation.”
Taking note of overcharging of food in trains, he said the issue will be taken up at the conference today.