DELHI: Abu Dhabi-based Etihad Airways has changed its baggage policy by moving from number of bags checked-in to the total weight of bags being checked-in.
This policy change is for all markets, excluding the US and Canada, reports The Times of India.
“With the switch to a weight-based baggage policy, the majority of markets will be entitled to 23 kg of checked baggage on economy deal fares; 30 kg on economy saver and classic fares, and 35 kg on economy flex fares. Customers in all business class fare categories are entitled to 40 kg, and first class customers enjoy a 50 kg allowance,” the airline said.
“Etihad Guest Silver, Gold and Platinum members will continue to receive a complimentary excess baggage allowance of 32 kg on US and Canada routes, and 20 kg for Platinum members, 15 kg for Gold members and 10 kg for Silver members on all other routes… Guests in The Residence onboard Etihad Airways’ flagship Airbus A380 fleet are provided with an allowance of four bags at 32kg each. Exceptions apply to select markets. For full details visit https://www.etihad.com/en/before-you-fly/baggage-information/allowances/” the airline added.
Etihad Airways EVP (commercial) Mohammad Al Bulooki, said: “In line with global best practice and market trends, Etihad Airways has developed a baggage policy that best caters to the differing needs of our guests around the world. The switch to a policy based on weight rather than the number of bags simplifies our allowance system and provides greater convenience and customer benefit while enhancing the travel experience.”