DELHI: Airbus Helicopters has signed an HCare Smart contract with UTair India. Three H125 helicopters operated by UTair will be covered by Airbus’ HCare Smart program for a period of five years under the contract. The contract covers both scheduled and un-scheduled events providing all necessary support to the operator to carry out its operations safely, efficiently and cost-effectively.
Airbus Helicopters is looking to drive now subscriptions to its material support program that promises to reduce the operating cost and improves the availability of the helicopter.
“Airbus Helicopters is proud of its long-standing collaboration with UTair,” said Xavier Hay, President, Helicopters, Airbus in India. “We now have one-third of the single engine fleet in India covered under this program. Our aim in the medium term is to have most of the Indian fleet covered by the HCare Smart program.”
Anshul Bhatt, CEO UTair said, “Airbus has been our enduring partner in India and we are proud to take this relationship forward with the signing of the HCare Smart contract. With an aim to improve the customer experience and meet the growing demand for helicopter services in India, we chose this program that provides an unparalleled servicing experience.”
HCare is Airbus Helicopters’ services offer for customer service support in five domains: Material Management; Helicopter Maintenance, Repair and Overhaul (MRO) and upgrades; Technical Support; Training and Flight Operations and Connected Services. As part of this commitment to constantly support customers around the world, experts are available on-call 24/7 to support customers whenever and wherever they need it.
Airbus is a global leader in aeronautics, space and related services. In 2016, it generated revenues of € 67 billion and employed a workforce of around 134,000. Airbus offers the most comprehensive range of passenger airliners from 100 to more than 600 seats.
Musafir Namah Bureau