AI giving unpasteurized milk on long-hauls

Air India has been compromising on the quality of milk served on board certain long-haul flights. For the last 10 days, instead of uploading milk sealed in tetra packs as was the regular practice, Air India flights from Mumbai used unpasteurized milk procured from local vendors. These are filled in used plastic bottles and uploaded onto the aircraft for flights from Mumbai to the Middle East, Newark and London.

Under the new practice, 10 litres of fresh milk procured from local vendors are uploaded per flight. But most of it is left unused despite the demand as flight attendants opt not to serve it. Due to the time difference between production and consumption, airline food is supposed to undergo strict quality checks for possible microbiological contamination. “Unlike milk in tetra packs, which can be served without boiling, this milk needs to be boiled as it is not pasteurized,” said a flight attendant requesting anonymity. AI aircraft have no microwave ovens in economy class galleys, so crew use those in the executive class, but not all requests for milk can be attended to. Besides, older planes like the 400-seater Boeing 747 aircraft have only one microwave oven per aircraft. “Every flight is an ordeal these days as it is not easy to turn down passengers,” the source said.

Full report here Times of India 


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